As a wee lad, all of 16 years old, I worked at the world's biggest toy store, Toys R Us. Like the working crew of any other retail establishment, my coworkers and I had developed dislikes for certain types of customers that came into the store. Parents who initiated their conversations with things like "I have a son who's eight but he has the intelligence of a twelve-year-old" spring to mind. Another was the tearful mom who showed up at our door...
